What if the package is damaged or something is missing?
In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment. See Our policies for more information.
I appreciate your personalized customer service and prompt follow up. All I can say is this, if you are this straight forward and direct when something goes wrong, then you treat your customers with respect. And if you do that on a regular basis, you deserve to have great things happen to you in the future.
I will be in touch.
Thanks.